Frequently asked questions
Who is eligible to receive referral rewards?
- Bruntwood Group customers who currently have a contract with us
- Bruntwood Group suppliers
- Bruntwood Group employees - members of the commercial team and asset management are not eligible for the reward
- Employees of Bruntwood Group customers or suppliers
- Followers of Bruntwood Group social media accounts
What are Bruntwood Group companies?
Bruntwood Group refers to the following companies Bruntwood, Manchester Science Partnerships and Alderley Park.
What is the individual reward?
Any Bruntwood Group employee, customer/supplier employees or social media followers making a referral will benefit from up to £500 worth of John Lewis vouchers if the referral results in a lease/licence completing.
A reward of £100 worth of John Lewis vouchers will be given if the referral is for a new coworking customer who signs a licence for a minimum of six months.
A reward of £250 worth of John Lewis vouchers will be given if the referral is for a new customer who signs a licence for a 1-5 person serviced office for a minimum of six months.
A reward of £500 John Lewis vouchers will be given if the new customer takes a serviced office of six people or more for a minimum of six months or leased space for a minimum contract of one year.
What is the company reward?
If the referral enters into a lease to occupy space for a period in excess of 12 months, the referring organisation will receive a fee equating to 5% of the headline rent payable in the first year of the lease, up to a fee limit of £10,000 per referral excluding VAT. Fees are based on the headline rent element only in the first year of the lease, not including any service charges or other charges payable under the terms of the lease. The fee will be paid following completion of the lease. The fee will take the form of a credit to your company account.
What does leased space mean?
Leased space refers to the following products within Bruntwood Group buildings:
Can I submit a claim for both individual or company rewards?
No, you can only apply for one type of reward per referral.
What information do I need to provide?
In order to submit a referral , once we receive your web form application we will issue you with a downloadable form which you need to send to your friend/contact for them to fill in their details and return to us. Alternatively your friend/contact can contact us directly but will need to make us aware of your connection/referral at the time.
Please be aware it may take a number of months to progress. If your referral successfully results in a lease or licence being taken with us, we will contact you in order to send you your reward.
What is considered a referral?
A friend, family member or business contact who would be a great addition to the Bruntwood Group business community. Inputting large lists of referrals from sources such the internet, data brokers, at events will not be deemed eligible. Rewards are allocated at the discretion of Bruntwood Group and we reserve the right to withdraw this promotion at any time.
Claims cannot be made retrospectively and you must submit a webform via the landing page prior to our receipt of the enquiry and your friend/contact must state you referred them either via the form they receive or when they first contact us with the enquiry.
What if someone else submits the same referral?
All referrals are time-stamped. The reward will be awarded to whomever was first to submit the referral.
What if I am a customer looking to expand?
The reward is available to customers taking additional space in another location, but not for expansions or relocations.
Are there any alternatives to the rewards provided?
There are no cash alternatives to the rewards already outlined.
When do I get my reward?
Rewards will be issued when a lease or licence has been signed. We will contact you upon completion.
I’m a social media follower do you need my company name?
No, if you are a follower of one of the Bruntwood Group social media accounts please input ‘Social Media’ as your company name.
My company already has an agreement to be paid commission to provide leads, am I eligible?
No, where a prior agreement is already in place between a Bruntwood Group company and the referrer and/or their employer to provide leads on a commission basis no further incentive will be paid.
How long is the reward scheme running for?
Only referrals dated from 01.04.18 will be eligible for the scheme.
Are there any other restrictions?
Bruntwood Group reserves the right to withhold a reward where a customer is in arrears on their rent.